Policies -- Individual Buyer
Policies -- Individual Buyer
I am an individual customer -- how do I purchase your brand?
To find the store closest to you, please click the link below:
What if there is no store near me or what if the store closest to
me is no longer in business or is not carrying what I am looking for?
Feel free to shop our online store by
clicking either of the links, below:
What happens if I receive merchandise from you and I need a different
size? Please contact us to see if we can make an exchange for a different size, based on our current inventory.
We are always happy to try to accommodate.
Do you provide refunds? We have had a few moms
purchase from us in the past and used our clothing for photo shoots or for pageants and then would try to return it for
a refund after it had been worn, so, as a result, we promptly stopped accepting them. We are happy to provide store
credits, but not refunds.
What is your policy about putting merchandise I buy from you on ebay or
any other auction site?
As a manufacturer, this subject is like an elephant in the room that no one wants to
talk about, however, we think if there is an elephant in the room, we should properly introduce it.
Current season merchandise on ebay or any other auction site is posing a problem for
manufacturers and the retailers who carry their brand. The motto is, "why pay full price for something when
you can find it on an auction site?" Right? Well, we would like the retailers who carry our brand to
be able to sell each collection of ours for full retail without having to compete with online auction sites. As a result, we have pretty strict policies concerning
this. Let's be clear in one thing, we do not have any problem with last season's merchandise or prior
seasons merchandise appearing on any auction site, it just cannot be current season merchandise. Right now, our
current season merchandise is fall/winter 2008. We do not want to see that collection appearing on any auction
site prior to January 2009, when it becomes end of season goods. For the buyers who disrespectfully violate this
policy, we will suspend their buying privileges with us. We appreciate your understanding.
So, when can merchandise appear on auction sites?
At the end of season,
ONLY. For example, as we approach the end of summer 08 (July/August), then that is when our spring/summer
08 collection is permitted on an auction site. Not sure about it? When in doubt, please always ask.
Can I participate in your Refer A Store program?
Yes,
this program was really designed for you.
--there are new boutiques opening up daily whom our reps have not
heard of yet
--there are stores who do not attend market shows
--there are stores nearby you that
are not currently carrying our brand
You are the eyes and ears of your community and we believe you can play an
integral part in our continued growth!
For more information, click the link below:
End of Season Merchandise -- Schedule
At the end of each season,
our remaining inventory is sold to liquidators or stay-at-home moms wanting to supplement their income. To see
the schedule of available merchandise, see below:
|
|
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Fall/Winter 07 Collection -- end of season merchandise |
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Spring/Summer 08 -- end of season merchandise |
July-August 08
|
If interested, please email us to see a list of our current inventory.
Our resale lots start at $500 and we can customize yours for you according to size and styles.
We accept payment
via MC, Visa, American Express, Paypal, or prepaid money order. Prepaid checks are held for 20 days to allow for
bank clearance, before shipment.
